According to a recent announcement by the Mayor's office, starting in mid-January, potholes that are properly reported to the City's 311 Help and Information System will be assessed and addressed by the next business day. The goal is to effectively, efficiently and safely repair each reported pothole within a 24-hour period.
Per Council Member Ellen Cohen's City Hall Update, "the City of Houston has achieved a 97% success rate since the launch of the program despite a 1,000% increase in pothole reports. In the period from January 4th through noon on January 22nd, 1,212 citizen-reported potholes were filled by the next business day (including approximately 250 in District C) and 2,827 potholes were filled proactively by the Public Works and Engineering Department." The progress of the Pothole Program can be tracked atwww.HoustonPotholes.org.
Please contact 311 to report potholes by:
- Emailing firstname.lastname@example.org
- Utilizing the 311 mobile app
- Visiting the 311 website
- Calling 3-1-1 or (713) 837-0311
– information provided by the City of Houston